For information on accessibility at the Excel, please visit
If you need a carer to accompany you, please register for accessibility here:
Accessibility Registration Form
Please note that carer passes will not work in our Meet and Greet ballot. A full priced ticket must be purchased should the carer wish to enter our meet and greet ballot.
Chaperone wristbands will be made available to carers, so that they can accompany guests through the meet and greet queue, but chaperone wristbands do not let you meet creators. You can request a chaperone wristband as you pick up your meet and greet wristbands in the ticket hall.
We will open requests for BSL interpreters once our full schedule is available. A list of BSL panels will be available at:
Autism and neurodiversity
SitC provides a quiet room for autistic and neurodiverse attendees. The quiet room is be located in the ticket hall, and will be available throughout the weekend for these attendees to take a break from the busy event. We ask that attendees who do not need a quiet space for medical reasons do not use this room to ensure there is sufficient space for those who do – there are plenty of seated areas in the Excel boulevard and within the event halls that anyone can use to take a break. We ask that all attendees using the quiet room show respect to each other and the reason the space is there, and do not make noise or attempt to engage with other people in the room.
Please note that our main stage will have flashing lights during high tempo acts, and moving lights during all performances. The Gaming Stage has a large bright screen which will be used to show gameplay during tournaments – you can see which games will be played on our schedule. During discussion panels the screen will simply show a holding image.
The funfair rides have bright and strobing flashing lights.
Panel rooms A, B and C, the Fashion and Beauty Stage, and the Lifestyle Stage have no flashing lights.
Flashing or moving lights, and gameplay on the big screen may potentially trigger seizures for people with photosensitive epilepsy. Attendee discretion is advised.
If you have any questions, you can reach us at